Shipping policy
Where We Ship
We currently ship to the following countries:
- Europe: Czech Republic, Belgium, Denmark, Estonia, Finland, France, Ireland, Italy, Lithuania, Latvia, Luxembourg, Hungary, Germany, Netherlands, Poland, Portugal, Austria, Romania, Greece, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine.
- Other Regions: United Arab Emirates, United Kingdom, United States.
Shipping Times
Estimated delivery times vary depending on your location:
- Czechia & Slovakia: 1-3business days
- Europe: 3-7 business days
- United Kingdom: 5-10 business days
- United States: 7-14 business days
- United Arab Emirates: 7-14 business days
Please note that these are estimates and delivery may vary depending on customs, holidays, or other delays outside of our control.
Shipping Rates
Shipping costs are calculated at checkout based on the weight and destination of your order. Free shipping may be available on orders above a certain value—check our homepage or promotional banners for current offers.
Customs and Import Taxes
For international orders (outside the EU), customs or import duties may apply. These fees are the responsibility of the buyer and are not included in the shipping costs.
Order Processing
Orders are processed within 1-3 business days. You’ll receive a confirmation email with a tracking link once your package has been shipped.
Tracking Your Order
All orders come with tracking information so you can follow your package’s journey. If you do not receive your tracking number, please contact us at info@tadeas.co for assistance.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately. We’ll work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions or need assistance, feel free to reach out to us at info@tadeas.co. We’re happy to help!