Frequently Asked Questions

1. How long will it take for my order to arrive?

The standard processing time is 1-3 days, the shipping time depends on your location. Typically, you show receive your order within 7 working day. On launch days, the processing time may be longer.

2. Can I pay cash on delivery?

Only in Czechia and Slovakia.

 

3. Can I return damaged or non-conforming goods?

Yes, you can find more here.

 

4. Does Tadeáš send and pack all orders himself?

The orders are packed by Tadeáš and his friends & family

 

5. What will I receive in the package?

A TADEAS.CO Candy, Sticker, a Thank You Signature Card and the products!

 

6. What email can I contact you on?

You can contact us at info@tadeas.co :)